ebay: German Post service
If your German dealing partner is intending to send you a parcel, please let him know, that there is no insurance at all. He must send it as insured packet (Wertpaket) , which must be sealed:
let your partner read the german manual on the corresponding german page of this site.
If you receive a damaged parcel, you mast claim this with an instant report at your USPS or other service. Even if you discover a damage of the object inside the box at home, you must claim this as soon as possible with form CN24. Otherwise your sending partner or you get problems in getting indemnification/compensation
German “PACKSTATION” (public paket station for automated delivery):
If you send pakets or small pakets or simalar to your German customer to an Adress like this: Name, Number, Packstation+Nr, ZIP, City, you might get it sent back with the remark (“Für Packstation nicht geeignet”). The following items may not be sent to Packstation:.)
- registrated, or else, which needs a personal receipt at office with identity card.
- All mail from outside Germany (will be lead to customs-office in the city)
- all mails from other services than DHL: (UPS, Hermes, FedEx, GdL, DPD, ....)
Please negotiate the correct shipping address with your german partner!